Job Description
A Day in the Life…
Reporting to the AVP Advancement and External Relations, the Director, Marketing and Communications has senior oversight of University Marketing and Communications (UMC) to consistently and comprehensively lead the University's branding, marketing, digital communication and communication strategies. The Director is responsible for brand development and promotion, digital and social media strategy, internal and external communications, issues management and effective crisis communications. The Director leads a highly-accomplished team to advance the University's mission and goals and its Strategic Plan, while promoting the University to local, provincial, national and international audiences. The Director is a member of the Senior Management team in University Advancement and External Relations, and works with the University President, Vice-Presidents, Deans and with faculty, staff and students to set and exceed measurable goals and objectives.
As the Director, Marketing and Communications, you will:
Brand leadership
- Serve as the marketing and brand authority for the University (the senior subject matter expert) providing executive leadership on brand and marketing policy decision-making and implementation, providing advice to university leadership, various senior committees and to marketing/communications staff in Faculties and administrative departments;
- Play a leadership role in the renewal and refreshing of the University brand
- Manage the University's creative brand expressions, and provide direction while supporting marketing activities and brand expression by marketing/ communications staff in Faculties and departments across the University
- Provide advice on strategy for creative programs; advise/direct staff on implementing client account management, graphic design, writing/editing, photography, videography, web marketing (including social and multi-media)
Communications leadership
- Build strategies, plans and actions that increase the University's regional, national and international profile; shape and lead a progressive communications and media relations team that elevates the University's reputation as a centre of academic and research excellence
- Work across the University with senior leaders providing communications support as we advance the University's strategic priorities.
- Serve as Communications lead on the University Emergency Management Group during campus emergencies or situations of high alert, to advise the President and other senior officials on internal/external communications and on public messaging strategies;
Digital Leadership
- Lead the University’s digital communications teams, helping to develop online and social media strategies to advance objectives and goals
- Ensure Brock’s digital offerings (web, social media, digital communications) reflect the brand positioning and communications
- Coach and support Communications and Marketing staff to ensure timely delivery of accurate, engaging reports of exceptional quality to the Brock community through the University website, the Brock News, social media pages, Brock portal and email
Team Leadership
- Represent Brock University to external partners: build partnerships with the community where appropriate (e.g. Niagara College, Niagara Economic Development, advertising and promotional partners, etc.) and sits on partnership committees to further the objectives of the University
- Oversee the UMC's human resources budget (e.g. salaries, professional development) as well as institutional marketing , recruiting marketing and Web budget collaboration with others;
- Actively participate on University Advancement and External Relations Senior team with colleagues leading Development and Donor Relations, Alumni Relations and Advancement Services