Duties:
· Liaise with project team leaders to develop communications and media strategies and plans to communicate targeted messages to key internal and external stakeholders as they relate to programs and business initiatives.
· Lead in the execution of communication plans and develop necessary collateral or support materials or multi media awareness campaigns.
· Conduct post-activity measurement and assessment to gauge stakeholder and audience understanding.
· Identify possible communication issues for the Corporation and develop proactive communication plans to deal with these issues.
· Research, write and edit documents such as issue and briefing notes for the Legislative House Book, speeches, letters, brochures, and various other documents on behalf of the Corporation, the CEO and the Minister.
· Conduct radio, television, and print media interviews in French and English.
· Review Manitoba Lotteries publications prior to public release, such as Manitoba’s Luck, brochures, ads and other materials with regard to editorial changes or monitoring of issues.
· Respond to public inquiries and customer complaints, and seeks appropriate resolution of complaints which are escalated to the Corporate level. Work with contacts within and outside the Corporation to investigate complaints and determine possible resolution.
· Serve as corporate front-line customer contact.
· Provide ideas, guidance and advice on internal and eternal communication initiatives.
· Manage, develop and supervise the production of complex reports such as Manitoba Lotteries’ Annual Report and Corporate Social Responsibility Report. The Annual Report must be completed within specific timelines as written in the Manitoba Lotteries Act.
· Lead the development of corporate videos from a creative, thematic and messaging perspective. Coordinate meetings, write scripts and engage stakeholders. Manage and direct: talent, shoots and edit sessions.
· Represent Manitoba Lotteries at corporate functions: e.g. sponsorships, media events.
· Encourage a climate that supports diversity.
· Other duties as assigned.